On behalf of an internationally operating logistics service provider with a strong global network, we are seeking an experienced and commercially driven Global Key Account Manager – EMEA to manage and further develop a portfolio of multinational strategic customers across the Europe, Middle East & Africa (EMEA) region.
The position can be based flexibly in Germany, the Netherlands, or the United Kingdom.
Our client is one of the leading providers of international transportation and logistics solutions. With a strong global presence, customer-focused approach, and commitment to operational excellence, the company delivers tailored supply chain solutions for multinational organizations across a wide range of industries. As part of its continued international growth strategy, the Global Key Account Management organization within the EMEA region is being further strengthened.
Your Role
As Global Key Account Manager – EMEA, you will be responsible for the strategic and commercial development of an international portfolio of key customers across the EMEA region. Acting as the primary commercial interface, you will build long-term customer relationships while coordinating cross-functional teams across multiple countries to ensure exceptional service delivery and sustainable business growth.
Working closely with Sales, Operations, Product Management, Customer Service, and international leadership teams, you will align regional execution with global customer strategies and identify new opportunities to strengthen long-term partnerships.
Your responsibilities will include:
- Managing and strategically developing a portfolio of multinational key accounts across the EMEA region
- Building trusted relationships with senior decision-makers and key stakeholders
- Developing and executing strategic account plans to support sustainable growth
- Identifying new business opportunities and expanding existing customer relationships
- Leading international customer projects across multiple countries and business units
- Conducting regular business reviews and monitoring commercial and operational KPIs
- Ensuring high service quality and compliance with contractual commitments
- Supporting international tenders, contract negotiations, and customer implementation projects
- Collaborating closely with Sales, Operations, Product Management, and Customer Service teams across the global organization
- Analyzing market developments, customer requirements, and industry trends to identify growth opportunities
- Driving continuous improvement initiatives to enhance customer satisfaction, operational performance, and profitability
Your Profile
You are an experienced logistics professional with a strong commercial mindset and proven success in managing complex multinational customer relationships. You combine strategic thinking with excellent communication skills and enjoy working in an international, multicultural environment.
Ideally, you bring:
- Several years of experience within international freight forwarding, logistics, or supply chain management
- Proven experience in Global Key Account Management, Strategic Account Management, Business Development, or International Sales
- Strong understanding of global logistics networks and international supply chain solutions
- Experience managing multinational customers across the EMEA region or comparable international markets
- Excellent commercial awareness and strategic thinking
- Strong analytical and problem-solving skills
- Outstanding communication, presentation, and negotiation skills
- High level of intercultural competence and the ability to collaborate across international teams
- Fluent English language skills; additional European languages are considered an advantage
- Willingness to travel internationally
What Our Client Offers
Our client offers a highly visible and strategically important role within an internationally successful logistics organization. You will take ownership of key multinational customer relationships while actively contributing to the company’s continued growth across the EMEA region.
You can expect:
- A strategic international role with significant responsibility
- Ownership of a portfolio of multinational customers across the EMEA region
- Close collaboration with international leadership and cross-functional teams
- Flat hierarchies and fast decision-making processes
- An attractive performance-based compensation package
- Individual training and professional development opportunities
- Long-term career prospects within a globally expanding organization
- An open, collaborative corporate culture with a high degree of autonomy and entrepreneurial spirit
Interested?
If you are looking to combine your international logistics expertise with strategic account management in a truly global environment, we look forward to hearing from you.
For a confidential discussion, please contact:
Christian Nebel at cn@wcl.de
Executive Search Expert
WCL – Worldwide Consultants in Logistics