For a globally leading logistics organization with fully integrated air, ocean, and customs operations, we are seeking an experienced executive leader to assume strategic responsibility within the U.S. customs organization.
The role can be based anywhere within the United States, ideally in proximity to one of the company’s operational offices.
The organization stands for highly integrated supply chain solutions, a strong global network, and the highest standards in regulatory compliance, operational excellence, and customer-centric service delivery.
Your Responsibilities
In this key leadership role, you will lead the customs organization within a defined U.S. region and assume full responsibility for performance, regulatory integrity, and service quality. You combine operational excellence with strong governance and act as the highest escalation authority for compliance matters within your region.
Operational Leadership
- Lead customs teams against defined KPIs (cycle time, compliance, productivity, customer satisfaction)
- Ensure timely and accurate processing of import and export entries, including PGA-regulated commodities
- Oversee resource planning and performance management across multiple locations
- Drive and implement continuous improvement initiatives
Compliance & Risk Management
- Ensure adherence to all CBP and PGA regulations as well as internal SOPs
- Conduct internal compliance reviews and risk assessments
- Monitor regulatory developments and translate changes into operational measures
- Make decisions in complex escalation cases
Stakeholder Management
- Collaborate closely with regional leadership and senior management
- Manage complex customer escalations
- Support strategic key accounts
- Communicate performance metrics and risk exposure in a transparent, data-driven manner
Your Profile
- Active U.S. Customs Broker License (preferred)
- 5–10 years of experience in customs brokerage or international trade
- Proven leadership experience
- Strong knowledge of CBP regulations, HTS classification, and PGA processes
- Experience with brokerage systems (e.g., CargoWise, ACE/ABI)
- Strong analytical and strategic capabilities
- Experience within globally structured logistics organizations
Compensation & Benefits
The company offers a competitive executive compensation package including a performance-based variable component.
This is complemented by long-term retirement planning programs, comprehensive medical coverage, and attractive additional benefits.
A generous holiday and paid time off structure completes the overall package.
Contact
We have extensive experience in placing senior leadership positions within international logistics organizations.
If you are interested in this opportunity, Thomas Wehle or Christian Nebel,
WCL – Worldwide Consultants in Logistics will be pleased to provide further background information and conduct a confidential discussion.
Email Contact:
Thomas Wehle tw@wcl.de
Christian Nebel cn@wcl.de.